Refund Policy

SHBS Healthcare Services LLP (ApnaSurgeon)

We always strive to offer a seamless experience to our users. It includes any payments related processes conducted through our website. Furthermore, we sincerely strive to meet our user expectations and deliver all the specified services as promised at the highest quality standards.

The users can make a payment through platforms we have deployed that offer a smooth experience. In addition, we will also ensure that we have deployed a secure platform that offers a best-in-class payment interface.

However, unfortunately, if a user wants to cancel after making a payment, the user can call us or email us at customercare@apnasurgeon.com, and we will be happy to assist.

Before availing of our services, we encourage users to read all our policies and terms of use carefully. That will provide you with all the essential information you require and clarify your rights and obligations.

Despite using the best technology, payment may still fail. In that case, the user will get a refund to the same payment mode within 7-15 working days. However, please note that we do not withhold any payment made by users that failed. The sole responsibility of the refund and time taken to make the refund remains with the Bank(s) involved in the transaction.