Privacy Policy

SHBS Healthcare Services LLP (ApnaSurgeon)

User’s privacy is of utmost importance, and we understand the need to protect personal information. Therefore, we apply the highest standards to ensure all user information and transactions are secure. Refer below for our data collection and sharing practices for more details. Please note that our privacy policy is subject to change. The management reserves the right to change the privacy policy without any prior notice or a need for consent. We appreciate users reviewing the policy continually for their benefit.


We understand that the users agree to be bound by the terms and conditions of the privacy policy of SHBS Healthcare Services LLP as they visit the website. The same binding also applies to users who call our helpline number or reach out to us via any other medium. For those who disagree, we request them not to use or access the website or contact Apnasurgeon through any means.

Information collection:

We believe any user will visit our website or contact us by their wish. The users’ intently provide any information, including medical records. We make all the possible efforts to ensure a smooth and efficient personalized experience. Therefore, we collect the details to provide a best in class medical experience to our users. And, only such information is collected as is deemed necessary for our purposes. Wherever possible, we indicate the input to be optional, and the user can decide whether to provide that information or not.

In general, users do not have to provide any medical or personal information to browse through our website or social media accounts.

The information you provide to us helps us identify you, and the user is no more anonymous. In addition, we may store and use the information you once offered to us to track the history of your health and your behaviour. Further, we may use this information for internal research to better understand health-related nuances and demographic patterns. The data will be compiled and analyzed on an aggregate basis. Any such use of the information will be for better serving our users.

We may deploy ‘Cookies’ to understand the user experience, track behaviour, measure page effectiveness, promote safety, undertake target advertisement, etc. These cookies are files placed on your browser. Users may encounter cookies set by a third party during their browsing experience. We do not control the use of cookies by third parties. In other words, we understand that you acknowledge the use of cookies and accept the same. may contain links to other websites. Please be aware that we do not take responsibility for the privacy practices of such websites. We encourage users to be mindful of this while leaving our website. Further, we encourage users to read the privacy policy statements of those other websites. This privacy statement applies only to information collected by us.

During a monetary transaction, we will collect information such as the email address, debit/credit cardholder name, billing address, a credit/debit card number, card expiration date, etc.We may also seek other payment instrument details like cheques, demand drafts or money orders. We understand that user understands their responsibility while sharing this information with us. We may use the services of third-party service providers, and we may choose to share some of the non-personal information.

User consent:

The user has carefully read through SHBS Healthcare Services LLP ( privacy policy and fully understands the same.

By using the website and providing the information to us, the user grants us the consent to collect and use the information provided to us. In addition, the user also confirms to have gone through the Privacy Policy.

Occasionally, we will use your email id and contact information to update our services and offerings. For example, we may share blogs/articles and send newsletters to improve health awareness. We understand users have given their consent as they provide their contact information.

Any changes to our privacy policy will get updated on this page. In addition, users will visit the page to remain aware of what information we collect, how we use it, and under what circumstances we disclose it.

Have a question about the privacy statement?

If you have any questions about our privacy policy, how we use your information, or dealing with our website or social media accounts, don’t hesitate to contact us